OUR SHIPPING POLICY

ONLINE ORDER PROCESSING

After payment is received for your purchase,  items will be shipped the following day via UPS or USPS. 

SHIPPING COSTS / ONLINE PURCHASES

We have figured the most economical way to ship our pottery to you using UPS Ground Service or USPS Priority Mail.  Shipping costs for online purchases are figured using real time shipping that is calculated based on your postal zip code for each item shown in your cart during the checkout process. 

SHIPPING TO CONTINENTAL UNITED STATES

We ship our pottery through UPS Ground Service and USPS Priority Mail to addresses in the Continental United States.  At this time we do not ship outside the lower 48 states.  We do not ship internationally.

SHIPPING / CUSTOM ORDERS

All custom orders will be shipped through UPS  Ground Service. 

SHIPPING DAMAGE

We pack all orders very carefully.  Whether your order was a retail purchase from our store or a custom order that was damaged in shipping,  please notify us within a week of receipt of delivery.  Save all packaging materials and shipping boxes.